Daiwa Capital Markets Europe has chosen Axis Security, one of the UK’s leading security services providers, to provide manned guarding and CCTV monitoring services for the investment firm’s City of London based European headquarters.
Daiwa Capital Markets Europe’s head office, located in the heart of the financial district, is a recently refurbished, Grade II listed property requiring a highly vigilant yet sensitive security presence.
The contract comprises around 500 hours per week, with three supervisors and three security officers guarding the property 24/7, and an additional site manager, assistant site manager and a receptionist during working hours, Monday to Friday.
Ian Davidson, Executive Director, Facilities at Daiwa Capital Markets says a supportive management system was an important component of its security provision:
“Our account manager at Axis Security is professional, accessible and knowledgeable in his field. He understands the appropriate level of support required by the on-site head of security and that when support is needed, it is needed quickly,” he says. “This is the pattern of involvement that we have seen so far and it works well.”
All eight existing employees were transferred under TUPE and a receptionist was also provided: “Implementation, in general, was smooth,” says Ian, “and any issues with the TUPE process were dealt with promptly by Axis Security to ensure our service was not impacted.”
Chris Wisely, Axis Security’s Managing Director, says he is very pleased to be adding value to the security at Daiwa Capital Markets’ offices: “We understand the importance of a smooth transfer of employees, and the benefits package we offer our security officers was seen as a significant benefit in terms of retaining valuable employees.”